1. Information We Collect

We may collect the following information when you browse our website, place an order, or contact us:

• Name, phone number, email address, and delivery address.
• Order details, purchased products, and transaction status.
• Payment references and payment status, where applicable.
• Device, browser, IP address, and website usage information, where applicable.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Send order confirmations and shipping updates.
• Respond to customer questions and complaints.
• Improve our website, products, and customer experience.
• Prevent fraud and comply with legal obligations.
• Send promotional communications where permitted by law.

3. Sharing of Information

We do not sell your personal information. We may share necessary information with courier companies, payment processors, website service providers, analytics or advertising providers where used, and authorities when legally required.

Third-party services process information according to their own policies and applicable legal requirements.

4. Cookies and Advertising

Our website may use cookies or similar technologies to support website functionality, measure traffic, and understand advertising performance.

If we use Meta Pixel or similar advertising tools, certain website activity may be shared with those services. You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Data Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer support, business records, dispute resolution, and applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask to stop receiving promotional messages.

Some records may need to be retained to meet legal requirements or resolve legitimate business matters.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing information.

9. Children’s Privacy

Our educational products are designed for children to use with guidance from parents, guardians, or teachers. Purchases should be made by adults. We do not knowingly seek to collect children’s personal information directly for marketing purposes.

Parents or guardians may contact us if they believe a child has submitted personal information through our website.

10. Changes to This Policy

We may update this Privacy Policy when our business, website features, or legal requirements change. Updates will be published on this page with a revised date.

11. Contact Us

For questions, concerns, or privacy-related requests, please contact us: